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Cookie policy

Management of "cookies"

Arzewena uses a "cookie" with no expiry date to recognize customers when they enter the site and can therefore immediately offer a personalized experience. The Arzewena "cookie" can be deleted following the normal procedure provided in the most recent browsers. However, we do not recommend cancellation, as it reduces our ability to serve you better. In addition to the "cookie" just described, Arzewena may in some cases use other temporary "cookies" that allow you to better manage the user session (eg during the payment process). By disabling "cookies" in the browser, some features may be compromised, including the technical ability to accept customer orders.

Use of personal information

The personal information we collect is used mainly for two purposes: to execute your purchase orders and to offer you products and services that are more in line with your needs, your interests and your expectations.Our personalized proposals are generated by statistical and mathematical calculations , which over time are increasingly sophisticated and made precise. In addition to this, the communications we make to individual customers may contain proposals defined by our employees who are in charge of packaging the offers and managing the catalog. Overall, the increase in information over time allows us to improve the level of service. Since this is done in full respect of privacy and without risk for the customer, periodically visiting Arzewena and receiving our emails is a free and automatic way to help you shop better.


Sharing of personal data with third parties

Arzewena does not share customer personal data with third parties, under any circumstances.

More clearly, no one outside of Arzewena can know your data, behavior, preferences and other personal information.

ARZEWENA it may, in some cases, transmit analysis and aggregate data externally, which however do not allow a third party to trace the individual customer. For example, we could tell someone that we have 20% of customers residing in NAPLES, but we will never provide individual names or addresses.

This policy of ours guarantees you 100% that information about you will never be disclosed by

ARZEWENA on the outside.

Third Party Advertising

ARZEWENA accepts third-party advertising on the site, in different forms: banners, email campaigns, promotions, sponsorships, etc.

Even in the case of advertising,

ARZEWENA it never provides disaggregated or individual data, nor does it allow third parties to communicate directly with customers. Therefore, no advertiser has the possibility to trace the single individual, unless it is expressly provided for by the campaign itself (for example, if the customer fills out an advertiser's questionnaire to participate in a contest). In this case, however, everything is very clearly indicated on the advertising page. If there are no visible indications, the data are in no case provided to the advertiser.

Qualità garantita

Conformi alla norma Europea Reach 1097/2006 e al 206-6/9/2005